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SEACOM COMPLETES REPAIR OF THE SEACOM SUBSEA CABLE MARINE FAULT OFF DJIBOUTI & IDENTIFIES SECONDARY FAULT – 09 May 2017 – 17:00 GMT

SEACOM COMPLETES REPAIR OF THE SEACOM SUBSEA CABLE MARINE FAULT OFF DJIBOUTI & IDENTIFIES SECONDARY FAULT – 09 May 2017 – 17:00 GMT

The SEACOM Subsea Cable marine fault identified in the Red Sea off the coast of Djibouti on April 8, 2017 has been successfully repaired.  Customers are seeing their circuits come up and traffic routing return to normal.

 

During the course of the repair work, SEACOM identified a secondary marine fault in same general area in the Red Sea, and has decided to proactively intervene at the earliest opportunity to ensure any impact to our end customers service is minimized. A planned service-affecting repair is tentatively scheduled to take place from the 19th – 22nd May 2017.

 

The impact during this repair window will be that all linear transmission traffic on the east coast of Africa to and from Europe will be affected.  Customers with IP or other managed network services will remain unaffected but could experience higher latencies as traffic will predominantly be routed over SEACOM’s transmission links on the west coast of Africa, as well as on SEACOM’s network to Asia gateways.

 

SEACOM continues to monitor the situation closely and will provide necessary updates as warranted.