Top

THE SEACOM SUBSEA CABLE IS EXPERIENCING A SERVICE-AFFECTING OUTAGE – 8 APRIL 19:00 GMT

THE SEACOM SUBSEA CABLE IS EXPERIENCING A SERVICE-AFFECTING OUTAGE – 8 APRIL 19:00 GMT

SEACOM is experiencing a service-affecting outage on its marine system between Mombasa and Zafarana.

 

The impact of the incident is that all linear transmission traffic on the east coast of Africa to and from Europe will be affected.  Customers with IP or other managed network services will remain unaffected but could experience higher latencies with possible degradation of service, as traffic will predominantly be routed over SEACOM’s WACs transmission links on the west coast of Africa, as well as on SEACOM’s network to Asia gateways.

 

Repair vessels are being mobilized to the outage site.  SEACOM continues to monitor the situation closely and will provide necessary updates as warranted, and will update formally within the next 24 hours.